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Conditions of registration
MyAccount is a dedicated and secure portal for Arrow ECS customers. It provides you with convenient access to track your orders currently being processed by Arrow ECS, as well as view your invoicing history. Additionally, you have the ability to download PDF copies of invoices and credit notes.
To access MyAccount, please ensure that the following conditions are met:
1 - The email address is registered and enabled in Arrow ECS systems.
2 – You are an “active” customer of Arrow ECS. Meaning your company which is registered and validated by Arrow ECS.
3 – You have read and accepted the Conditions of Use.
4 – You are the owner of the email address. An email validation is automatically sent as part of the account set up process.
5 – If you have an assigned administrator, please wait for your profile to be validated.
6 – All users are required to set a valid and secure password.
Access and security management
Every 90 days, Arrow ECS sends an automated confirmation email to all users. During this time, users are given 72hours to verify the email address is still active. While the verification process is ongoing, the account will be temporarily placed on hold.
(*) A customer administrator is a person nominated by the customer, registered on MyAccount and configured as such in the Arrow ECS system.
This person is entitled to:
- Validate the registration demands
- Define the profile ** of new users
- Maintain user list in conjunction with Arrow ECS Customer Service
If, for internal reasons (confidentiality, security), an administrator has to be appointed within the customer partner, the request is made to the Customer Service of Arrow ECS.
(**) There are 3 possible profiles :
- Complete : Access to all data
- Limited : Invoices and order amounts are not displayed
- Invoicing : Access only to invoices
